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This is the First Edition of this title. A Second Edition of this title has been released with ISBN 9781604919363 in Sept 2019. Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is a critical component of the tasks facing today's leaders.
This is the First Edition of this title. A Second Edition of this title has been released with ISBN 9781604919363 in Sept 2019. Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is a critical component of the tasks facing today's leaders.
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This series of guidebooks draws on the practical knowledge that theCenter for Creative Leadership (CCL) has generated, sinceits inception in 1970, through its research and educationalactivity conducted in partnership with hundreds of thousands ofmanagers and executives. Much of this knowledge is shared-in a waythat is distinct from the typical university department,professional association, or consultancy. CCL is not simply acollection of individual experts, although the individualcredentials of its staff are impressive; rather it is a community,with its members holding certain principles in common and workingtogether to understand and generate practical responses to today'sleadership and organizational challenges. The purpose of the series is to provide managers with specificadvice on how to complete a developmental task or solve aleadership challenge. In doing that, the series carries out CCL'smission to advance the understanding, practice, and development ofleadership for the benefit of society worldwide. Michael H. Hoppe is a senior program and researchassociate at CCL's Greensboro campus. He delivers customprograms to clients worldwide, as well as the LeadershipDevelopment Program (LDP)¯® and otheropen-enrollment programs. He also researches and designs modules oncross-cultural leadership issues. Michael holds an M.S. in clinicalpsychology from the University of Munich, Germany; an M.S. ineducational psychology and statistics from the State University ofNew York at Albany; and a Ph.D. in adult education andinstitutional studies from the University of North Carolina atChapel Hill.
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