Advising Upwards (eBook, PDF)

A Framework for Understanding and Engaging Senior Management Stakeholders
Redaktion: Bourne, Lynda

• Format: PDF

Produktbeschreibung

Building, and managing, relationships with senior (upwards) stakeholders is essential for success. Advising Upwards makes a detailed examination of stakeholder relationship management, starting with a discussion of the personal changes that senior managers must make as they move into executive roles in the organisation, and recognising that through targeted and purposeful communication the team must ensure that their senior stakeholders understand how best to support their work. Case studies and stories from experts illustrate practical, structured approaches that enable the teams to develop robust relationships with senior stakeholders that will result in their 'being heard' and 'being extraordinary'.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 344
• Erscheinungstermin: 3. März 2016
• Englisch
• ISBN-13: 9781317184966
• Artikelnr.: 44867295

Autorenporträt

Dr Lynda Bourne PMP, FAIM, is an international authority on stakeholder engagement using the Stakeholder Circle®: www.stakeholder-management.com. She works with organisations globally to manage change through managing the relationships essential for successful delivery of organisational outcomes. She has presented these ideas at conferences and seminars in Europe, Russia, Asia, North and South America, and Australia to audiences from the IT, construction, defence and mining industries. Her book: Stakeholder Relationship Management was published in 2009. She has contributed to books on stakeholder engagement, and has published papers in many academic and professional journals, including a chapter in 2010 on stakeholder engagement in Project Management Offices (PMO) faor the Project Management Institute's (PMI) publication - PMOSIG Program Management Office Handbook. She was 2010 President of the PMI's Melbourne Chapter and has contributed a quarterly column for PMI's PM Network since 2008.

Inhaltsangabe

Contents: Preface; Introduction, Lynda Bourne; Part I Advancing the
Fundamentals: Why is stakeholder relationship management so difficult?,
Lynda Bourne; Enterprise risk management: managing uncertainty and
minimising surprise, David Hillson; Conversations that engage: the
challenge of advising senior managers, Jÿrgen Oschadleus; From commander
to sponsor: building executive support for project success, Randall L.
Englund and Alfonso Bucero. Part II The Effects of Culture: How groups
shape information and decisions, Ruth Murray-Webster; East meets West:
working with a Chinese boss, Soon Kheng Khor; The new new Confucian
communications game: communicating with the Nintendo® generation, Robert
Higgins; How to train your manager: a Darwinian perspective, S. Jonathan
Whitty. Part III Being Extraordinary: Creative metaphor as a tool for
stakeholder influence, Arthur Shelley; Intelligent disobedience: the art of
saying 'no' to managers, Bob McGannon; Index.