Douglas Squirrel, Jeffrey Fredrick

Agile Conversations (eBook, ePUB)

Transform Your Conversations, Transform Your Culture

• Format: ePub

Produktbeschreibung

A successful digital transformation must start with a conversational transformation. Today, software organizations are transforming the way work gets done through practices like Agile, Lean, and DevOps. But as commonly implemented as these methods are, many transformations still fail, largely because the organization misses a critical step: transforming their culture and the way people communicate. Agile Conversations brings a practical, step-by-step guide to using the human power of conversation to build effective, high-performing teams to achieve truly Agile results. Consultants Douglas Squirrel and Jeffrey Fredrick show readers how to utilize the Five Conversations to help teams build trust, alleviate fear, answer the "whys," define commitments, and hold everyone accountable.These five conversations give teams everything they need to reach peak performance, and they are exactly what's missing from too many teams today. Stop focusing on processes and practices that leave your organization stuck with culture-less rituals. Instead, unleash the unique human power of conversation.

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Produktdetails

• Verlag: IT Revolution Press
• Seitenzahl: 240
• Erscheinungstermin: 12. Mai 2020
• Englisch
• ISBN-13: 9781942788669
• Artikelnr.: 58801870

Autorenporträt

By Douglas Squirrel and Jeffrey Fredrick

Inhaltsangabe

Introduction
A Word from the Authors
How this Book is Organized
The Many Ways to Read this Book
Part I
Chapter 1: Escaping the Software Factory
Laboring in the Software Factory
Agile: People-Driven Development
Lean Software: Empower the Team
DevOps: Operators are People Too
Detour into the Feature Factory
Sidebar: The Cynefin Framework
Chapter 2: Conversations: Humanity's Secret Weapon
Our Special Power
Improving and Learning from Your Conversations
Sidebar: Types of Conversations
The Four Rs
Conversational Analysis
Analyzing a Conversation: Reflect, Revise, and Role Play
Sidebar: Conversation Scoring: A Quick Breakdown
Example Conversations
Conclusion: Over to You
Part II
Introduction
Chapter 3: The Trust Conversation
Trust Comes First
Nell's Trust Story
Preparing: Be Vulnerable
Preparing: Be Predictable
The Conversation: TDD for People
Nell's Trust Story Continued
Example Trust Conversations
Case Study: Trust Saves the Day
Applying the Trust Conversation
Chapter 4: The Fear Conversation
Fear-The Default Feeling
Tara's Fear Story
Preparing: Normalization of Deviance
Preparing: Coherence Busting
The Conversation: The Fear Chart
Tara's Fear Story Continued
Example Fear Conversations
Case Study: Overcoming Fear
Applying the Fear Conversation
Chapter 5: The Why Conversation
Don't Start with Why
Bobby's Why Story
Preparing: Interests not Positions, Advocacy Plus Inquiry
Preparing: Joint Design
The Conversation: Building a Why
Bobby's Why Story Continued
Example Why Conversations
Case Study: Stuck on Why
Applying the Why Conversation
Chapter 6: The Commitment Conversation
Compliance vs. Commitment
Mandy's Commitment Story
Preparing: Agree on Meaning
Preparing: The Walking Skeleton
Sidebar: The Tilted Slider
The Conversation: Making a Commitment
Mandy's Commitment Story Continued
Example Commitment Conversations
Case Study: Context for Commitment
Applying the Commitment Conversation
Chapter 7: The Accountability Conversation
Who's Accountable
Nicole's Accountability Story
Preparing: Theory X and Theory Y
Preparing: Directed Opportunism
Sidebar: Medieval Accountability
The Conversation: Radiating Intent
Nicole's Accountability Story Continued
Example Accountability Conversations
Case Study: Resurrecting the Deal
Applying the Accountability Conversation[
Conclusion: How to Keep Learning
Further Reading & Resources
References
Notes
Acknowledgments
About the Authors