Richard A. Swanson, Thomas J. Chermack

ANALYSIS (eBook, ePUB)

The Key to Improving Organization and Individual Performance

• Format: ePub

Produktbeschreibung

With the volatile nature of today's workplaces, analysis tools are more valuable than ever: this book provides those tools, to capture human expertise before it leaves the organization.

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Produktdetails

• Verlag: Taylor & Francis
• Erscheinungstermin: 17. Dezember 2024
• Englisch
• ISBN-13: 9781040261293
• Artikelnr.: 72301481

Autorenporträt

Dr. Richard A. Swanson is Professor Emeritus of Human Resource Development at the University of Minnesota. Following that tenure, he served as Distinguished Research Chair in the College of Business and Technology, University of Texas at Tyler. Swanson has published extensively and has consulted with organizations in the Americas, Europe, Asia, and Africa.

Dr. Thomas J. Chermack is Professor of Organizational Learning, Performance and Change at Colorado State University. His research focuses on the outcomes of scenario planning and he has published extensively on the topic. He has consulted with organizations worldwide and directs the Ph.D. program at Colorado State University.

Inhaltsangabe

PART ONE: Analysis Basics. Chapter 1: Linking Improvement Programs to
Important Organization Goals. Chapter 2: Foundations of Performance
Improvement. Chapter 3: Guidelines for Analyzing Performance. PART TWO:
Diagnosing Organization Performance. Chapter 4: The Performance Diagnosis
Process. Chapter 5: Constructing a Performance Improvement Proposal.
Chapter 6: Data Collection Methods. Chapter 7: Documenting and Improving
Work Processes. PART THREE: Workplace Expertise Boundaries. Chapter 8: The
Nature of Workplace Expertise. Chapter 9: Documenting Job Descriptions.
Chapter 10: Developing Task Inventories. PART FOUR: Tools for Documenting
Workplace Expertise. Chapter 11: Detailing Procedure Tasks. Chapter 12:
Detailing System Tasks. Chapter 13: Detailing Knowledge Tasks. Chapter 14:
Multi-Dimension and Cross-Function Tasks. PART FIVE: Managing Analysis Work
to Improve Performance. Chapter 15: Organizing and Prioritizing Analysis
Work for Maximum Performance Impact. Chapter 16: From Analysis to
Performance Improvement