David Cooperrider, Diana D. Whitney

Appreciative Inquiry (eBook, ePUB)

A Positive Revolution in Change

• Format: ePub

Produktbeschreibung

Written by the two most recognized Appreciative Inquiry thought leaders A quick, accessible introduction to one of the most popular change methods today--proven effective in organizations ranging from Roadway Express and British Airways to the United Nations and the United States Navy Appreciative Inquiry (AI) is a model of change management uniquely suited to the values, beliefs, and challenges of organizations today. AI is a process that emphasizes identifying and building on strengths, rather than focusing exclusively on fixing weaknesses as most other change processes do. As the stories in this book illustrate, it results in dramatic improvements in the triple bottom line: people, profits, and planet. AI has been used to significantly enhance customer satisfaction, cost competitiveness, revenues, profits, and employee engagement, retention, and morale, as well as organizations' abilities to meet the needs of society. This book is a concise introduction to Appreciative Inquiry. It provides a basic overview of the process and principles of AI along with exciting stories illustrating how organizations have applied AI and the benefits they have gained as a result. It has been specifically designed to be accessible to a wide audience so that it can be handed out in organizations where AI is either being contemplated or being implemented. Written by two of the key figures in the development of Appreciative Inquiry, this is the most authoritative guide available to a change method that systematically taps the potential of human beings to make themselves, their organizations, and their communities more adaptive and more effective.

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Produktdetails

• Verlag: Berrett-Koehler Publishers
• Seitenzahl: 86
• Erscheinungstermin: 10. Oktober 2005
• Englisch
• ISBN-13: 9781605096926
• Artikelnr.: 38328939

Autorenporträt

David L. Cooperrider is Professor and Chairman of the Department of Organizational Behavior at the Weatherhead School of Management, Case Western Reserve University. He is the author or coauthor of nine books. His 1987 article Appreciative Inquiry Into Organizational Life (with Suresh Srivastva) introduced the concept of Appreciative Inquiry.

Inhaltsangabe

Preface
Chapter 1 - An Invitation to the Positive Revolution in Change
AI and the New Model of Change Leadership
Approaching Problems From the Other Side
Chapter 2 - What is Appreciative Inquiry?
The Positive Core
A Working Definition of Positive Change
Chapter 3 - The Appreciative Inquiry 4-D Cycle
Overview of the 4-D Cycle
Passion for Service: Getting Started with AI at British Airways
Chapter 4 - The 4-D Cycle in Action
The First D, Discovery
From Discovery to Dream
Design for Organizing into the Future
The United Religions Initiative: Design of a Global Community
Realizing Destiny
Chapter 5 - Applying the 4-D Cycle
Whole-System Inquiry
The AI Summit
Roadway Express: Moving from Good to Great
Chapter 6 - Roles, Responsibilities, and Relationships
The Role of Leadership
The Role of an AI Consultant
The Role of the Core Team
The Role of the Participants
Chapter 7 - Principles for a Positive Revolution
The Constructionist Principle
The Simultaneity Principle
The Poetic Principle
The Anticipatory Principle
The Positive Principle
Chapter 8 - Conditions for Success: The Liberation of Power
Freedom to Be Known in Relationship
Freedom to be Heard
Freedom to Dream in Community
Freedom to Choose to Contribute
Freedom to Act with Support
Freedom to Be Positive
The Liberation of Power Leads to Positive Change
Conclusion
Notes
Questions for Applying AI
Where to Go for More Information
Index
The Authors

Rezensionen

Appreciative Inquiry is currently revolutionizing the held of organizational
development.
--Robert Quinn, Distinguished Professor of Management, University of Michigan Business School

Appreciative Inquiry is the philosophy that is allowing us to engage the hearts, minds, and souls of our people--all of our people. Only when we do that, will we
achieve breakthrough performance.
--Cindy Frick, VP organizational Development and HR Planning Roadway Express

AI is a process that gets you moving the success spiral rather than down
up the failure one. It has a motivating effect helping achieve self-fulfillment rather than getting into a doom and gloom syndrome.
--Rob Treeby, Health. Safety, and Environment Manager, BP AMOCO