This chapter and the next chapter of the book will mainly discuss members of a Japanese company, their behavior and attitudes. I would start by researching their entry and exit, because that is a very useful way to learn about a company's culture and operations. This research activity is not just a mechanical demographic survey. Japanese companies are a community of volunteers, a body of people who gather themselves to share common purposes, activities and common values. When a person joins or leaves a company, his actions imply a mental choice, expressing approval or disapproval of those values and indirectly expressing an opinion about him. Hiring, resignations and firings not only indicate the level of engagement of one person or the level of satisfaction of another but are also important indicators of the purposes and values of the company community.
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