This is an essential text for pre-service and in-service trainees, existing practitioners or anyone in a learner-facing role working within further education. In the face of ever-increasing and demanding learner issues, it focuses on delivering outstanding personal tutoring and coachingto provide essential support to meet learners' needs.. It provides proven practical advice and guidance for planning and delivering group tutorials and one to ones, identifying and managing vulnerable learners and those at risk of not achieving, as well as helping learners to progress onto their chosen career paths. It explores methods to engage the most disaffected and hard to reach learners, as well as challenging the more able. Each chapter includes clear aims, detailed case studies, critical thinking activities, learning checklists and a unique self-assessment system. Readers are encouraged to develop their skills in order to influence individual students as well as the systems, processes and performance of their educational institution by becoming an outstanding personal tutor.
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