Dik Gregory, Paul Shanahan

Being Human in Safety-Critical Organisations (eBook, ePUB)

• Format: ePub

Produktbeschreibung

If human error only starts to explain how accidents happen in complex, adaptive systems, what does the rest of the explanation look like? And what can be done as a result? If complex systems are fundamentally different from merely complicated ones, what does this mean for us - the people who have to live and work in them?

Through a re-analysis of real events, this book integrates recent thinking from psychology, resilience engineering, complexity theory and cybernetics.

Intimidated? Don't be.

The result is a clear story of why people do what they do, how they mostly get it right, why they sometimes get it wrong, where safety really comes from, and why and how organisations need to fundamentally change their assumptions about people if they want to become safer.

The book is aimed at all safety-critical sectors, including aviation, chemical, defence, healthcare, highways, maritime, nuclear, rail and space. Throughout, the authors - both of whom are organisational psychologists - provide insight and clear practical guidance on how individuals and organisations can achieve greater resilience by acknowledging the true nature of human beings operating in a world of complexity.

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Produktdetails

• Verlag: The Stationery Office Ltd
• Seitenzahl: 274
• Erscheinungstermin: 11. September 2017
• Englisch
• ISBN-13: 9780115535451
• Artikelnr.: 49114070

Autorenporträt

Privatized from HMSO in 1996, TSO has a 200-year inheritance of secure, no-fail delivery to Her Majesty's Government and Parliament and it is the largest publisher in the UK by volume, publishing over 15,000 titles a year.