"'In Search of Excellence meets 'Catch 22'" Elaine T., exec at a large knowledge-based firm.
"Funny as hell. And wayI'm sorryway too real."Terri B., former manager, M&A arm of a major telecommunications firm
"As you read each chapter, you can see it coming. At least, I can see it now. But back when it happened to me, I didn't see it coming at all."Paul M., line manager at a large manufacturing firm that's gone private
"If you've been there, you get it. If you haven't, you don't. Should be mandatory reading for B-School, so you know what you are getting into."Ellen M., retired exec, multinational financial firm
"This is not something you can chart. There's no metric. It just seeps its way into every corner of the corporation. And then it flushes its way out through the market."Mike T., former Harvard economist
"Take the money and run!" Walter A., media content provider
"This is exactly how we got to where we are." John P., exec at large manufacturing firm
"It's the James Joyce Ulysses of the middle manager. You don't know what the show is, or what scene you're in, or what the right lines are, or what's supposed to be happening next, or what it all means. You know for a fact that something's happening. Though you don't know what it is, and it's not always funny." Chris R., SVP at a large financial institution
"The ballad of the high-performing baby boomer. Thank God I retired in the 1980s. Thank God I invested in zero coupon treasuries and dividend stocks. I wish you all luck." Retired CEO of a large corporation
"Six Sigma on Acid."Steve J. computer design engineer
"Funny as hell. And wayI'm sorryway too real."Terri B., former manager, M&A arm of a major telecommunications firm
"As you read each chapter, you can see it coming. At least, I can see it now. But back when it happened to me, I didn't see it coming at all."Paul M., line manager at a large manufacturing firm that's gone private
"If you've been there, you get it. If you haven't, you don't. Should be mandatory reading for B-School, so you know what you are getting into."Ellen M., retired exec, multinational financial firm
"This is not something you can chart. There's no metric. It just seeps its way into every corner of the corporation. And then it flushes its way out through the market."Mike T., former Harvard economist
"Take the money and run!" Walter A., media content provider
"This is exactly how we got to where we are." John P., exec at large manufacturing firm
"It's the James Joyce Ulysses of the middle manager. You don't know what the show is, or what scene you're in, or what the right lines are, or what's supposed to be happening next, or what it all means. You know for a fact that something's happening. Though you don't know what it is, and it's not always funny." Chris R., SVP at a large financial institution
"The ballad of the high-performing baby boomer. Thank God I retired in the 1980s. Thank God I invested in zero coupon treasuries and dividend stocks. I wish you all luck." Retired CEO of a large corporation
"Six Sigma on Acid."Steve J. computer design engineer
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