Paul Bate, Glenn Robert

Bringing User Experience to Healthcare Improvement (eBook, ePUB)

The Concepts, Methods and Practices of Experience-Based Design

• Format: ePub

Produktbeschreibung

This work includes a foreword by Lynne Maher

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 222
• Erscheinungstermin: 6. Januar 2023
• Englisch
• ISBN-13: 9781000621822
• Artikelnr.: 67120836

Autorenporträt

Paul Bate, Glenn Robert

Inhaltsangabe

Bringing the user experience to health care. Concepts: A quiet revolution
in design. So what's different? The intellectual roots of experience
design. Methods: Becoming a disciple of experience. Using stories and
storytelling to reveal the users'-eye view of the landscape. Patterns-based
design: the concept of 'design principles'. Experience-based design: tools
for diagnosis and intervention. Practices: The 'how of experience-based
design: a case study for practitioners. Evaluating patient experience and
experience-based design (and a brief word about patient satisfaction
surveys ...). Future directions for experience-based design and
user-centred improvement and innovation.