With public- and private-sector organizations constantly searching for new cutting-edge methods and techniques for creating, storing, capturing, managing, organizing, distributing, combining, and retrieving knowledge, never has there been a greater need for a reference work that explains how to accomplish such functions. Building Organizational Intelligence: A Knowledge Management Primer describes the concepts, techniques, methodologies, and tools associated with those functions, and includes mini-case studies and vignettes of how industry is developing and applying these functions towards building organizational intelligence. TOC:What is Organizational Intelligence?- Creating Knowledge.- Capturing and Storing Knowledge.- Transforming Individual Learning into Organizational Learning.- Combining, Transferring, and Distributing Knowledge.- Building a Continuous Learning Culture.- Culture: The Key Ingredient.- Developing a Knowledge Management Capability.- Assessing Knowledge Management Through a Knowledge Audit.- Augmenting Organizational Intelligence Role and Skills for Knowledge Management Questionnaire.- Appendix A: The Intelligent Agent-Based Knowledge Management System for Supporting Multimedia Systems Design on The Web.- Appendix B: Audit of Knowledge Management Practices for Innovation.- Appendix C: Knowledge Management: Strategies for the Learning Organization Screening Survey.- Appendix D: Evaluating Knowledge Assets (Human Capital) Knowledge Survey.- Index.
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