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  • Format: ePub

The Definitive Book On Business Service Management. 'Business facility management' ('BSM') is an tactic applied to run business-aligned IT facilities. A BSM doctrine promotes a customer-centric and Business-Focused tactic to Service Management, aligning trade aims and prime concerns with IT either ICT as of plan of action via to transactions and frequent advancement. There has never been a Business Service Management Guide like this.
It contains 35 answers, much more than you can imagine; comprehensive answers and extensive details and references, with insights that have never before been
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Produktbeschreibung
The Definitive Book On Business Service Management. 'Business facility management' ('BSM') is an tactic applied to run business-aligned IT facilities. A BSM doctrine promotes a customer-centric and Business-Focused tactic to Service Management, aligning trade aims and prime concerns with IT either ICT as of plan of action via to transactions and frequent advancement. There has never been a Business Service Management Guide like this.

It contains 35 answers, much more than you can imagine; comprehensive answers and extensive details and references, with insights that have never before been offered in print. Get the information you need--fast! This all-embracing guide offers a thorough view of key knowledge and detailed insight. This Guide introduces what you want to know about Business Service Management.

A quick look inside of some of the subjects covered: IT services, OBASHI - Fields of use, IT service management, HP Software Division - Product portfolio, BMC Software Products and services, Cambridge Technology Partners - Services, IT Service Management Forum - Context, HP Software Division - Software as a service (SaaS), Business Service Management - Service Management, Intelligent workload management - Making the Workload Intelligent, ItSMF - Context, HP Software Division - Business service management software, BMC Software 2000s, HP Software - Software as a service (SaaS), HP Software & Solutions - Software as a service (SaaS), ASG Software Solutions, Configuration Management (ITIL) - Criticism, Business Service Management - Business Management Methodology, HP Software & Solutions - Product portfolio, IT performance management - Business vs. operations context, Enterprise IT Management - EITM architecture and components, HP Software & Solutions - Business service management software, HP Software - Product portfolio, Zyrion Traverse, Nimsoft - History, ERP4IT - Description, and much more...

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