Here, in their own words, Cabin Crew Conflict tells the strikers' story, focusing on cabin crew responses, perceptions of events, and their lived experiences of taking industrial action in a hostile climate. Foregrounding questions of class, gender and identity, and how these were manifest in the course of the dispute, the authors highlight the strike's significance for contemporary employment relations in and beyond the aviation industry.
Lively and insightful, Cabin Crew Conflict explores the organisational and ideological role of the trade union, and shows how a 'non-traditional' workforce can organise and take effective action.
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