Cambridge Handbook of Workplace Affect (eBook, ePUB)

Redaktion: Yang, Liu-Qin

• Format: ePub

Produktbeschreibung

Are you struggling to improve a hostile or uncomfortable environment at work, or interested in how such tension can arise? Experts in organizational psychology, management science, social psychology, and communication science show you how to implement interventions and programs to manage workplace emotion. The connection between workplace affect and relevant challenges in our society, such as diversity and technological changes, is undeniable; thus learning to harness that knowledge can revolutionize your performance in tackling workday issues. Applying major theoretical perspectives and research methodologies, this book outlines the concepts of display rules, emotional labor, work motivation, well-being, and discrete emotions. Understanding these ideas will show you how affect can promote team effectiveness, leadership, and conflict resolution. If you require a foundation for understanding workplace affect or a springboard into deeper, more interdisciplinary research, this book presents an integrative approach that is indispensable.

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Produktdetails

• Verlag: Cambridge University Press
• Erscheinungstermin: 16. Juli 2020
• Englisch
• ISBN-13: 9781108628396
• Artikelnr.: 62736939

Inhaltsangabe

Foreword; Part I. Theoretical and Methodological Foundations: 1. Emotion at
work: from the 'leaner years' to the 'affective revolution'; 2. The
organizational neuroscience of emotions; 3. Personality affect construal
theory: a model of personality and affect in the workplace; 4. Workplace
emotions and motivation: toward a unified approach; 5. Behavioral genetics
and affect at work: a review and directions for future research; 6. A
review of quantitative methods to measure workplace affect; 7. Qualitative
methods to study workplace affect: capturing elusive emotions; Part II.
Workplace Affect and Individual Worker Outcomes: 8. Affect, stress, and
health: the role of work characteristics and work events; 9. Emotion and
various forms of job performance; 10. The role of affect and its regulation
for creativity and innovation; 11. Emotional labor: display rules and
emotion regulation at work; 12. Advancing the field: reviewing the status
of emotional intelligence in the workplace; 13. Affect and workplace
judgment and decision-making; 14. The mindful emotion management framework:
how mindfulness helps employees manage emotions through reactivity,
regulation, and reappraisal; 15. Benefits of negative affective states; 16.
Interventions to improve employee well-being; Part III. Workplace Affect
and Interpersonal and Team-Level Processes: 17. Leadership, affect, and
emotion in work organizations; 18. Affective climate in teams; 19.
Workplace affect, conflict, and negotiation; 20. Understanding the role of
affect in workplace aggression; 21. The service encounter; 22. Emotion work
and emotion management; 23. Dynamic emotional labor: a review and extension
to teams; Part IV. Workplace Affect and Organizational, Social and Cultural
Processes: 24. Organizational entry and workplace affect; 25. Performance
management and workplace affect; 26. Feeling the heat: the importance of
affect to organizational justice for receivers, actors, and observers; 27.
Gender and workplace affect: expression, experiences, and display rules;
28. Affective climate and organization-level emotion management; Part V.
Discrete Emotions at Work: 29. The emotion of interest at work; 30. The
antecedents and consequences of fear at work; 31. From self-consciousness
to success: when and why self-conscious emotions promote positive employee
outcomes; 32. Happiness in its many forms; 33. Envy and jealousy: the role
of intrasexual competition in the workplace; 34. Other-focused emotion
triads: contempt, anger, and disgust (CAD) and awe, gratitude, and
elevation (Age); 35. Schadenfreude at work; Part VI. New Perspectives on
Workplace Affect: 36. Diversity and workplace affect: the impact of
revealing or concealing a stigma; 37. Implications of technological work
practices for employee affect; 38. Looking into the future: integration of
research on workplace affect.