Case Studies in Crisis Communication (eBook, PDF)

International Perspectives on Hits and Misses
Redaktion: George, Amiso M.; Pratt, Cornelius B.

• Format: PDF

Produktbeschreibung

Case Studies in Crisis Communication: International Perspectives on Hits and Misses was organized to fill the gap for a much-needed textbook in case studies in crisis communication from international perspectives. The events of September 11, 2001, other major world crises, and the ongoing macroeconomic challenges of financial institutions, justify the need for this book. While existing textbooks on the subject focus on U.S. corporate cases, they may not appeal equally to students and practitioners in other countries, hence the need to analyze cases from the United States and from other world regions.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 584
• Erscheinungstermin: 13. August 1997
• Englisch
• ISBN-13: 9781136593734
• Artikelnr.: 38268965

Autorenporträt

Amiso M. George is an Associate Professor of Journalism at Texas Christian University, Fort Worth, Texas, USA where she teaches crisis communication and public relations campaign. A former director of the Strategic Communication graduate program at TCU, she developed and taught the first course in crisis communication in 2003 at the Reynolds School of Journalism, University of Nevada, Reno, where she was also director of the public relations program. Cornelius B. Pratt, is a contributing editor of Public Relations Quarterly and a Professor at Temple University School of Communications and Theater, USA. Before joining the Temple faculty in 2006, he served for nearly six years in the U.S. Department of Agriculture, in Washington, DC, and for 11 years on the faculty on the faculty at Michigan State University, the last eight years as full professor.

Inhaltsangabe

Part 1: Theoretical Approaches to and Socio-Cultural Perspectives in Crisis
Communication Cornelius B. Pratt Part 2: The Phases of Crisis Communication
Amiso M. George Part 3: Case Studies Africa Egypt Social Media Stoke a
Political Revolution in Egypt Olugbenga C. Ayeni Kenya Wooing Tourists Back
After A Civil Strife: The Kenyan Example Bitrus P. Gwamna Nigeria Crisis in
Nigeria's Banking and Financial Industry: Government Actions Reassure
Skittish, Jittery Publics Wole Adamolekun Kunle Ogedengbe and Cornelius B.
Pratt South Africa Hotspot: South Durban Basin, South Africa-The ENGEN Oil
Refinery Explosion Chris Skinner Asia China China's Sanlu's Infant Formula
Proves Fatal Weidan Cao China & France Olympic Torch Protests in France,
Reactions in China: Carrefour Learns About International Crises W. Timothy
Coombs India Corporate Fraud in India: Satyam in the Spotlight Monika Vij
Japan (Disaster) A Triple Disaster in One Fell Swoop: Rethinking Crisis
Communication in Japan After March 11 Isaac A. Blankson, Sorin Nastasia and
Min Liu Japan (Toyota) Delays, Denials, Recalls and Apologies: Fixing the
Dent in Toyota's Image Amiso M. George Thailand Bringing the Government
Down': Managing Thailand's Political Crisis Cornelius B. Pratt and Ronald
Lee Carr Australia Victoria Burning: Confronting The 2009 Catastrophic
Bushfires in Australia Christopher Galloway and Kwamena Kwansah-Aidoo
Europe England 'Climategate': UK Climate Researchers' Emails Casts Doubt on
Scientific Support for Global Warming Doug A. Newsom Eurozone Eurovision
2010: A Security Breach Endangers Europe's Largest TV Show Alfonso
González-Herrero France An Exceptional Fraud at Société Générale Thierry
Libaert Germany The Love Parade In Duisburg: Lessons From A Tragic Blame
Game Andreas Schwarz Russia Turnaround in Russia: Crisis Communication
Campaign During the 2008 War in South Ossetia Alexander G. Nikolaev Middle
East Iran Iran's Twitter Revolution' from a Publics Relations Standpoint
Chiara Valentini and Dean Kruckeberg Lebanon Risk Perception and Change
Management: Strategic Efforts to Restore Lebanon's Tourism Sector Ali
Kanso, Joseph Ajami and Abdul Karim Sinno North America Mexico Rosarito
Beach: Mediated Reality and the Rebranding of a Mexican Border City Robert
Brown USA No Walruses in the Gulf: BP's Need for Effective Issues
Management Ashli Quesinberry Stokes South America Chile The 2010 Chilean
Mining Accident: The Triumph of Transparency and Calm Leadership Emmanuel
C. Alozie Colombia 'Nothing Will be the Same; Everything Will be Better':
Floods in Colombia's Atlantico State Jaime S. Gomez and Soledad Leal Tying
it All Together: Social Media and Revolution Crisis and Kairos: Social
Media Activists Exploit Timing to Support Anti-Government Protests
Jacqueline Lambiase