This book is an excellent resource for industry professionals in the food and beverage sectors, including those who work in marketing, communication, hospitality, and management, as well as students studying business management, tourism management, event management, applied marketing, and consumer behavior.
- Presents the challenges customers face in their away-from-home food shopping
- Explains how customer food experiences can be created
- Contains best practice examples of how food companies achieve a competitive advantage by creating memorable customer experiences
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