Certified Project Manager Call Center (eBook, ePUB) - Shamsuddin, Zulk
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  • Format: ePub

The Certified Project Manager Call Center (TM) (CPM-CC) is a gold-standard certification for individuals with skills and experience in the development and implementation of call center systems that includes call center technology, customer relationship management (CRM) application, service-level management, leadership management, call center operation, and training development. It forms the basis of the assessment that applicants must pass to gain the Certified Project Manager Call Center status and inclusion in the Directory of Certified Professionals of The Global Academy of Finance and…mehr

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Produktbeschreibung
The Certified Project Manager Call Center (TM) (CPM-CC) is a gold-standard certification for individuals with skills and experience in the development and implementation of call center systems that includes call center technology, customer relationship management (CRM) application, service-level management, leadership management, call center operation, and training development. It forms the basis of the assessment that applicants must pass to gain the Certified Project Manager Call Center status and inclusion in the Directory of Certified Professionals of The Global Academy of Finance and Management ®. Stand out above the rest with the Certified Project Manager Call Center (TM) certification and get access to golden employment opportunities.

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