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  • Format: ePub

This is an essential guide if you are a property investor considering or already engaging the services of a letting agent. If you are worried about your letting agent pressuring you to take on undesired tenants, being ignorant of the latest regulatory changes, being non-responsive to you or your tenant, not conducting regular inspections, not attending to repairs, charging you hefty fees, being slow in passing on the rent to you, or trapping you with punitive terms and conditions, you can minimise all of these problems by reading this guide.
This guide has been compiled from the authors'
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Produktbeschreibung
This is an essential guide if you are a property investor considering or already engaging the services of a letting agent. If you are worried about your letting agent pressuring you to take on undesired tenants, being ignorant of the latest regulatory changes, being non-responsive to you or your tenant, not conducting regular inspections, not attending to repairs, charging you hefty fees, being slow in passing on the rent to you, or trapping you with punitive terms and conditions, you can minimise all of these problems by reading this guide.

This guide has been compiled from the authors' own research and experiences of what they have learnt since first using letting agents in 2009, and the experiences of other investors they know. It follows a logical order for establishing and maintaining your letting agent relationship.

The first section describes the different types of letting agents, how they differ in terms of cost and how to create a shortlist of potential agents who fit the minimum regulatory requirements.

The second section provides the key considerations and questions to ask a potential letting agent to help select the agent who is the best fit for your investment.

The third section considers the actions a landlord should take to reduce the risk of problems and potential liabilities, so as to stay protected and compliant even while the property is being managed for you.

The fourth section outlines the process for problem management, to help make problem resolution a smoother and more fruitful process, including strategies to terminate the letting agent relationship.

The fifth section contains case studies where the authors have applied the problem resolution process showing the results obtained and lessons learnt.

Finally, there are appendices which consist of The Letting Agent Questionnaire; Information to Provide to the Tenants and the Problem Resolution Flowchart which compress some of the key points in the guide into useful summaries for the reader.


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Autorenporträt
Ashley and Alan both work in the financial services industry. In 2009 Ashely and Alan decided to become property investors and also to educate themselves in this area. Since then they have expanded their property portfolio across London and the Midlands, and they are continuing to grow this today.They are still in full-time employment and they match their property investment to the time available outside of their day jobs. They have chosen to have letting agents perform the full management of their properties, while they focus on their jobs and their lives. Ashley has developed a keen interest in residential lettings and property management and has completed the Association of Residential Letting Agents (ARLA) Propertymark qualification, while also having completed her legal studies part time. These qualifications have certainly helped them understand the legal aspects of property management. They have both had letters published in the National Residential Landlords Association Winter 2020 magazine and again in Summer 2021. One of these was for The Big Question 'Do You Use an Agent?' where they highlighted the positives of using an agent to manage their properties. Ashley was also featured in the same publication in the Spring 2021 Meet the Landlord section. Ashley and Alan have been hosting a property mastermind since 2019 where they have been working together with other investors for mutual advice and support on their property investment journey. Through their extensive experiences with letting agents, they have also assisted investors and tenants to review their letting agents' terms and conditions and tenancy agreements highlighting matters of concern which require follow up as well as the use of effective resolution procedures when landlords have problems with their letting agents.