- UPDATED procedural photos provides you with the most current pictures of how to perform important clinical medical assisting procedures.
- Detailed learning objectives at the beginning of each chapter align with respective procedures to help guide you through the learning process (and ensure that you learned everything you should from the chapter).
- Over 120 procedures presented in a clear, illustrated, step-by-step format, with online videos showing 84 of the procedures in action.
- Student resources on the Evolve companion website offer a fun way for you to practice your medical assisting knowledge with animations, games matching exercises, and other interactive activities.
- Chapter outlines and learning objectives prepare you for the skills and concepts you will be learning.
- Charting examples help you understand the process for charting your own procedures.
- Patient Teaching boxes prepares you for effective communication, with detailed instructions on how to answer questions and how to explain medical concepts and procedures.
- What Would You Do? What Would You Not Do? case studies challenge you to apply yourr knowledge to realistic medical office situations - with a practitioner's response at the end of chapters.
- Putting It All Into Practice and Memories from Practicum boxes feature real medical assistants sharing personal, on-the-job experiences.
- Glossary of key terms gives you a quick reference guide for important terms and concepts.
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