Bruce A. Berger

Communication Skills for Pharmacists: Building Relationships, Improving Patient Care, 3e (eBook, ePUB)

Building Relationships, Improving Patient Care

• Format: ePub

Produktbeschreibung

Communication Skills for Pharmacists: Building Relationships, Improving Patient Care, 3rd edition, includes new material that will help student pharmacists and practicing pharmacists develop the communication skills they need for providing high-quality care. Key Features: . A new chapter tells how to communicate about sensitive topics that patients may find difficult to discuss because of embarrassment, cultural beliefs, or fear of social stigma. . Another new chapter describes the way limited literacy or limited health literacy can affect patient outcomes and how pharmacists can identify and help overcome such limitations in their patients. . The expanded chapter on managing change emphasizes the use of motivational interviewing. . Dozens of examples share good and bad pharmacist-patient and pharmacist-physician dialogues. . Guidelines tell how to contact a physician and then build rapport and discuss drug-related problems with him or her. . Questions for reflection appear at the end of each chapter.

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Produktdetails

• Verlag: American Pharmacists Association
• Seitenzahl: 254
• Erscheinungstermin: 1. Januar 2009
• Englisch
• ISBN-13: 9781582121727
• Artikelnr.: 40125359

Autorenporträt

Bruce A. Berger, PhD, is professor emeritus, Harrison School of Pharmacy, Auburn University and president of Berger Consulting, LLC in Auburn, Alabama.