Kim Heldman

CompTIA Project+ Study Guide (eBook, ePUB)

Exam PK0-005

• Format: ePub

Produktbeschreibung

Prepare for the Project+ exam and a new career in project management quickly and efficiently with a newly updated guide In the newly revised Third Edition of the CompTIA Project+ Study Guide: Exam PK0-005, veteran project manager and tech educator Kim Heldman delivers a fully updated and comprehensive guide to the foundational CompTIA Project+ exam. This all-in-one study aid focuses on the job-critical skills demanded by employers and will help you hit the ground running on your first day in a new project management role. In this Study Guide, you'll learn to manage the project lifecycle, coordinate small- and medium-sized projects, establish communication plans, manage resources and stakeholders, maintain project documentation and artifacts, and support the completion of larger projects within an information technology environment. It also offers: * Hands-on, concrete guidance designed to banish test anxiety and prepare you for the entry-level CompTIA Project+ exam * Detailed advice on project management concepts, lifecycle phases, project tools and documentation, and IT and governance basics required by on-the-job project managers * Complimentary access to Sybex's interactive, online learning environment and test bank, complete with an assessment test, hundreds of practice questions, practice exams, electronic flashcards, and a searchable glossary of key terms Full of practical examples and insights drawn from the author's extensive, real-world experience, the newest edition of CompTIA Project+ Study Guide: Exam PK0-005, Third Edition, is a must-read for anyone considering a new career in project management or preparing for the CompTIA Project+ exam.

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Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 480
• Erscheinungstermin: 2. September 2022
• Englisch
• ISBN-13: 9781119892472
• Artikelnr.: 66225400

Autorenporträt

ABOUT THE AUTHOR Kim Heldman, MBA, PMP, is Senior Manager and IT/Chief Information Officer for the Regional Transportation District in Denver, Colorado. She has over 25 years' experience in IT project management and directs IT resource planning, budgeting, project prioritization, and strategic and tactical planning. Learn more about her at www.kimheldman.com.

Inhaltsangabe

Introduction Assessment Test xxi

Chapter 1 Introducing the Project 1

Defining the Project 2

Identifying the Project 2

Programs and Portfolios 3

Understanding Operations 4

Using the PMBOK (r) Guide 5

Project Life Cycle Phases 5

Discovery Phase 6

Initiating Phase 6

Planning Phase 7

The Executing Phase 9

The Closing Phase 10

Performing the Discovery/Concept Preparation Phase 10

How Projects Come About 11

Creating the Business Case and Selecting Projects 13

Determining Benefits and Rewards 14

Examining Existing Artifacts 21

Project Selection Methods 23

Decision Models 24

Expert Judgment 25

Summary 25

Exam Essentials 26

Key Terms 27

Review Questions 28

Chapter 2 Understanding IT Fundamentals 33

Understanding the Role of the Project Manager 34

Leadership 35

Communication 35

Problem Solving 36

Negotiating 36

Organization and Time Management 37

Factors That Influence Project Management Activities 38

Environmental, Social, and Governance (ESG) Factors 38

Compliance and Privacy Considerations 40

Information Technology Fundamentals 46

Infrastructure 46

Cloud Models 51

Software 55

Financial Systems 60

Summary 62

Exam Essentials 64

Key Terms 65

Review Questions 67

Chapter 3 Creating the Project Charter 71

Identifying and Assessing Stakeholder Roles and Responsibilities 72

The Customer and End Users 73

The Project Sponsor 74

The Project Manager 75

The Senior Management Team 76

The Business Analyst 76

The Subject Matter Experts 76

The Project Management Office 77

The Program Manager 77

The IT Team 78

The Stakeholder Register 79

Assessing Stakeholders 80

Creating the Preliminary Scope Statement 83

Understanding the Need 84

Documenting the Preliminary Scope Definition 85

Creating the Project Charter 85

Purpose or Justification for the Project 86

Objectives 86

Project Description 87

Key Deliverables 87

High- Level List of Requirements 87

High- Level Milestones 87

Preapproved Budget 88

High- Level Assumptions 88

High- Level Constraints 88

Overall Risks 89

Other Contents 89

Project Success Criteria 89

Formal Approval 90

Creating the Records Management Plan 90

Determining Access Requirements 92

Holding the Kickoff Meeting 93

Summary 98

Exam Essentials 99

Key Terms 101

Review Questions 102

Chapter 4 Planning the Project 107

Defining the Planning Phase 108

Documenting the Scope Management Plan 109

Writing the Scope Statement 110

Project Objectives 111

Project and Product Description 111

Success Criteria and Key Performance Indicators 111

Key Deliverables 112

Exclusions from Scope 112

Time and Cost Estimates 112

Assumptions 113

Constraints 113

Approval of the Scope Statement 118

Documenting the Requirements 119

Requirement Categories 119

The Requirements Document 121

Determining a Project Methodology 122