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Most consultants are content to solve problems. Extraordinary consultants alter the culture of the client organization itself, changing the way the organization operates. Keith Merron shows that the most powerful tool for making a real difference is the consultant's inner stance--the attitudes, assumptions, beliefs, goals, and strategies that underlie the consulting practice. In other words, it is the inner qualities of the consultant that differentiate a great consultant from the rest of the pack. Consulting Mastery explores the deep inner shift required to become an extraordinary consultant.…mehr
Most consultants are content to solve problems. Extraordinary consultants alter the culture of the client organization itself, changing the way the organization operates. Keith Merron shows that the most powerful tool for making a real difference is the consultant's inner stance--the attitudes, assumptions, beliefs, goals, and strategies that underlie the consulting practice. In other words, it is the inner qualities of the consultant that differentiate a great consultant from the rest of the pack. Consulting Mastery explores the deep inner shift required to become an extraordinary consultant. Through vivid examples, Merron contrasts the goals, strategies, and tactics used by most consultants with those used by masterful consultants to reveal the qualities and characteristics that will help you make the biggest difference with your clients. If you yearn to have a bigger impact on your client organizations, or even on the world as a whole, Consulting Mastery shows how to transform yourself from a problem solver to an empowering partner. Following a natural flow of learning, it details the conceptual foundation of consulting mastery, provides a vision of mastery in action, and outlines a clear path to attaining mastery in oneself.
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Autorenporträt
Keith Merron is the founder and Managing Partner of Avista Consulting Group, an organizational consulting and leadership development firm. His work has positively impacted Hewlett-Packard, Freddie Mac, AmeriGroup Corporation, MedCath, Wang Laboratories, General Public Utilities, WorldCorp, Endocare, CSAA, the National Institute of Standards and Technology, and more than 200 other organizations. He is also the author of Riding the Wave: Designing Your Organization for Enduring Success.
Inhaltsangabe
Preface Acknowledgments Contents Introduction Seeking Greatness in the Consulting Profession
Part I Understanding Consulting Mastery 1. The Decay of the Consulting Profession 2. The Master Consultant s Inner Stance
Part II Mastery in Action The Master Consultant s Relationship to the Client 3. Client-Centered Consulting 4. Seeing the Client as a System 5. Shared Ownership of the Process
Part III Mastery in Action The Master Consultant s Relationship to Knowledge 6. Applying Knowledge 7. Conveying Knowledge 8. Helping Clients Help Themselves
Part IV Mastery in Action The Master Consultant s Relationship to Self 9. The Keys to Self-Mastery 10. Honesty at the Deepest Level 11. Deep Learning 12. Bring Your Whole Self, in Full Partnership 13. Playing a Big Game
Part V Attaining Mastery 14. Mastery and Being 15. The Road to Consulting Mastery Appendix A The Interviews and Their Impact Notes Index About the Author
Preface Acknowledgments Contents Introduction Seeking Greatness in the Consulting Profession
Part I Understanding Consulting Mastery 1. The Decay of the Consulting Profession 2. The Master Consultant s Inner Stance
Part II Mastery in Action The Master Consultant s Relationship to the Client 3. Client-Centered Consulting 4. Seeing the Client as a System 5. Shared Ownership of the Process
Part III Mastery in Action The Master Consultant s Relationship to Knowledge 6. Applying Knowledge 7. Conveying Knowledge 8. Helping Clients Help Themselves
Part IV Mastery in Action The Master Consultant s Relationship to Self 9. The Keys to Self-Mastery 10. Honesty at the Deepest Level 11. Deep Learning 12. Bring Your Whole Self, in Full Partnership 13. Playing a Big Game
Part V Attaining Mastery 14. Mastery and Being 15. The Road to Consulting Mastery Appendix A The Interviews and Their Impact Notes Index About the Author
Rezensionen
Rooted in the reality of this work, this is a thought-provoking book for dedicated consultants who want to fine tune their thinking about their practice and their lives. Geoff Bellman, author of The Consultant s Calling and The Beauty of the Beast
[This] provocative and compelling work is a must-read for today s consultants . It s a clinic on what it takes to go beyond success and really master the consulting art. William Belgard, Executive Director, The American Center for Strategic Transformation, and coauthor of Shaping The Future
An astounding overview of consulting, why it's in the trouble it's in, and what consultants can do to fix their own practices. Janelle Barlow, President, TMI U.S., and author of Branded Customer Service and A Complaint Is a Gift
This must-read book effectively outlines how to consult from the heart and will be especially valuable for those consultants wishing to mature in their own professional development. Hank Walker, Former CEO, Providence Health Systems
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