Stephanie Weaver

Creating Great Visitor Experiences (eBook, PDF)

A Guide for Museums, Parks, Zoos, Gardens & Libraries

• Format: PDF

Produktbeschreibung

Weaver breaks the visitor experience down to 8 steps and provides practical guidance to museums and related institutions on how to create optimal visitor experiences for each of them. In a workshop-like format, she uses multiple examples, exercises, and resource links to walk the reader through the process.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 209
• Erscheinungstermin: 11. Juli 2016
• Englisch
• ISBN-13: 9781315431406
• Artikelnr.: 45474983

Autorenporträt

Stephanie Weaver is a consultant to commercial and non-profit organizations on marketing, branding, and the customer experience, and creator of the concept EXPERIENCEology(t). With a background in film and public health, she has spent over fifteen years developing programs, exhibitions, special events, and conducting visitor studies at major museums, including the Chicago Children's Museum, Chicago Botanic Garden, and San Diego Zoo. She is principal in the firm Experienceology, which works with businesses to create memorable customer experiences.