Crisis Management Planning and Execution begins by defining the elements of a business continuity plan, which includes prevention, emergency response, and business resumption plans. It examines the progressive stages of a crisis, the four steps needed to manage a crisis, and the role of the executive management team. The book also discusses the importance of the crisis communications team, and explains what elements are required to constitute a command center. Chief officers will gain familiarity with the means they can employ to get their executives to work with consulting professionals to document their specific roles in managing any crisis that should strike.
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