This book examines the effects of COVID-19 on the advertising industry to better understand crisis response advertising.
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"The COVID-19 crisis confronted brands with many unfamiliar and far-reaching challenges. This book synthesizes the resulting nuanced layers of information and experiences into practical strategies and a unique Complex Crisis Response Advertising (CCRA) model that will benefit students, researchers, and professionals across the disciples of advertising, marketing, corporate communications, and journalism."
Scott Hamula, Ithaca College, USA.
"Frauke's book is an excellent, well-researched articulation of how brands can strategically respond to complex crises with a human-centric approach. Brands, agencies, and consultants alike can learn much from her in-depth studies in the space."
Madison Cameron, David&Goliath, USA.
"If you're a seasoned professional, or just starting out and you advertise, you'll eventually face upheavals in your community and our world. Here are proven strategies from those that had to adapt in the greatest crisis of a generation. A must read for those preparing for the future."
Hal Vincent, Elon University, USA.
Scott Hamula, Ithaca College, USA.
"Frauke's book is an excellent, well-researched articulation of how brands can strategically respond to complex crises with a human-centric approach. Brands, agencies, and consultants alike can learn much from her in-depth studies in the space."
Madison Cameron, David&Goliath, USA.
"If you're a seasoned professional, or just starting out and you advertise, you'll eventually face upheavals in your community and our world. Here are proven strategies from those that had to adapt in the greatest crisis of a generation. A must read for those preparing for the future."
Hal Vincent, Elon University, USA.