Benjamin Kent

Customer Experience Management 29 Success Secrets - 29 Most Asked Questions On Customer Experience Management - What You Need To Know (eBook, ePUB)

• Format: ePub

Produktbeschreibung

A New Customer Experience Management Guide That Will Give You ALL You Want To Know. There has never been a Customer Experience Management Guide like this.

It contains 29 answers, much more than you can imagine; comprehensive answers and extensive details and references, with insights that have never before been offered in print. Get the information you need--fast! This all-embracing guide offers a thorough view of key knowledge and detailed insight. This Guide introduces what you want to know about Customer Experience Management.

A quick look inside of some of the subjects covered: Michael Seifert (programmer) - Sitecore, Body of Knowledge - Examples of Bodies of Knowledge, Attensity, Angoss - Software, Medallia, Bernd Schmitt - Publications, Bernd Schmitt - Life and career, Service assurance, Conversion rate - Measures, Cincom Systems - 2000 to present, Ericsson - Business Unit Support Solutions, Windchill (software) - Quality, Clarabridge, Sitecore - Company history, Bernd Schmitt - Contributions to marketing and management, Lithium Technologies, Open Text Corporation - Products, Customer dynamics, Customer Experience Management, Network intelligence - Use in business, Corporate strategy - Strategy as marketing, Strategic management - Competitive advantage, Endeca Technologies Inc., Chief Customer Officer, and much more...

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Produktdetails

• Verlag: Emereo Publishing
• Seitenzahl: 34
• Erscheinungstermin: 7. Oktober 2014
• Englisch
• ISBN-13: 9781488803062
• Artikelnr.: 49494564