Customer Service: The Dynamic Manager's Handbook On How To Build Customer Loyalty (eBook, ePUB) - Donelson, Dave
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  • Format: ePub

Good customers are hard to find, but they are easy to lose. Keeping your current customers happy may be the most important marketing strategy for any small business owner. From small things like your telephone greeting to large ones like how you handle complaints, everything you and your staff does affects your customer relationships.

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Produktbeschreibung
Good customers are hard to find, but they are easy to lose. Keeping your current customers happy may be the most important marketing strategy for any small business owner. From small things like your telephone greeting to large ones like how you handle complaints, everything you and your staff does affects your customer relationships.

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