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  • Format: ePub

Why does it seem that we have stopped listening to our guests these days, reading their emotions and creating individual experiences? Has digitalization actually made us less hospitable, or perhaps even the opposite? Do we understand our guests and their needs better today through the use of digital tools than ever before?

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Produktbeschreibung
Why does it seem that we have stopped listening to our guests these days, reading their emotions and creating individual experiences? Has digitalization actually made us less hospitable, or perhaps even the opposite? Do we understand our guests and their needs better today through the use of digital tools than ever before?

Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.

Autorenporträt
Marija Grossmann is an experienced digital marketing expert with over 10 years of professional experience. Her expertise spans various areas of 360-degree digital marketing along the customer journey. As the author of "Digital à la Carte," she shares her in-depth knowledge and provides practical strategies for effective digital marketing in the hotel industry.