Michael E. Milakovich

Digital Governance (eBook, PDF)

Applying Advanced Technologies to Improve Public Service

• Format: PDF

Produktbeschreibung

This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 474
• Erscheinungstermin: 27. September 2021
• Englisch
• ISBN-13: 9781000456219
• Artikelnr.: 62510672

Autorenporträt

Michael E. Milakovich is Professor Emeritus of Political Science at the University of Miami, Coral Gables, Florida.

Inhaltsangabe

Part 1: Introduction and Overview: From Formal Bureaucracy to Digital
Democracy. 1. From Centralized Government to Decentralized Results-Driven
Smart Governance 2. The Transition From Electronic Government to Smart
Digital Governance Part 2: Politics and Administration: Using Technology to
Sustain Democracy and Improve Bureaucracy 3. From Representative to Digital
Democracy: Using the Internet to Increase or Deter Citizen Participation 4.
Citizen-Centric Remote Online Digital Governance 5. Cybersecurity, Privacy,
and Protecting Public Records Part 3: Administration: Implementing Online
Digital Governance 6. Administration and Equality of Access: Balancing
Effectiveness with Political Responsiveness 7. Legislation and Regulation
for Accountability and Performance Improvement 8. Applying Artificial
Intelligence and Smart Technologies to Improve Performance and Results 9.
Applying Digital Technologies to Improve Remote Delivery of Public Services
Part 5: Globalization and Interactive Online Citizenship 10. Global Digital
Governance Practices 11. Globalization, Immigration, and International
Trade 12. Toward Global Citizenship and Digital Governance: Integrating
Technology, Politics, and Public Administration