Jason R. Thompson

Diversity and Inclusion Matters (eBook, ePUB)

Tactics and Tools to Inspire Equity and Game-Changing Performance

• Format: ePub

Produktbeschreibung

Expert guidance and step-by-step instruction for building a successful diversity, equity, and inclusion initiative from scratch In Diversity and Inclusion Matters: Tactics and Tools to Inspire Equity and Game-Changing Performance, award-winning diversity, equity, and inclusion (DE&I) expert Jason R. Thompson delivers a practical and engaging handbook for implementing a DE&I program in your organization. The CAPE technique, developed by the author, gives you a clear blueprint and the tools you'll need to make your diversity program a success. In this book, you'll learn how to achieve early and significant wins to create the necessary and long term organizational change needed for successful DE&I programs. Find out what data you need to collect, how to analyze it, and choose the right goals for your organization. In addition, the CAPE technique will show your progress and ROI. You will learn to: * Manage and lead a diversity council and implement diversity initiatives in the correct order * Get early buy-in and long-term commitment from a Chief Executive Officer by knowing what to ask for and when * Set appropriate and realistic expectations for a DE&I program with the executive leadership team Perfect for diversity and inclusion professionals, human resources leaders, founders, business owners, and executives, Diversity and Inclusion Matters will also earn a place in the libraries of students of human resources, leadership, management, and finance.

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Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 240
• Erscheinungstermin: 9. Dezember 2021
• Englisch
• ISBN-13: 9781119799542
• Artikelnr.: 63207636

Autorenporträt

JASON R. THOMPSON is a successful and experienced diversity officer that has developed and led diversity programs in higher education, sports, healthcare, and tech. He has been quoted by The New York Times, The Washington Post, The Guardian, USA Today, FOX News, and CNN.

Inhaltsangabe

Preface ix

Foreword xvii

Part One The CAPE Process 1

1. How to Become an Exceptional DE&I Organization 3

Four Shades of Brown 3

The Importance of DE&I Now 5

A Diverse Workforce Will Have Tension 6

DE&I Officers Need a Broad Range of Skills 8

Why DE&I Programs Fail 10

The How: CAPE Foundation for Successful DE&I Programs 12

2. DE&I Fundamentals, CAPE, and Organizational Change 17

Overwhelmed and Needing a Process 17

The Basics of Every DE&I Program 19

3. Data for DE&I 31

Fill the Cup of Others 31

The Illusion and Challenge of Data 33

The Recruitment Data Challenge 37

4. Collect the Data 41

Give a Brown Guy a Chance 41

When to Start Collecting Data 42

What Data to Collect 43

Where to Get the Demographic Data You Need 45

Who Is Being Included in the Data? 48

Respecting Demographic Data 49

5. Analyze the Data 53

Seeing It So Clear Now 53

Using the Data to Know What You Have 54

The How: Analyzing Data to Identify Recruitment Issues 58

The How: Analyzing Data to Identify Retention Issues 59

Assume Competence 62

6. Plan your Program 65

The World's Park 65

Plan Only after You Analyze the Data 67

Getting Started on Your Plan 68

4-2-50 Program 70

How to Measure ROI in Your DE&I Program 72

The How: CAPE DE&I Plan Template 73

How to Complete the CAPE DE&I Template 74

7. Execute on the Plan 79

Audio Must Match Video 79

E Is for Execute 80

The How: A CAPE Path to Execute 82

Part Two Practical Lessons Learned in DE&I Programs 89

8. DE&I Programs Should Look Like the Company 91

Looking for Four-Leaf Clovers 91

Sports - US Olympic and Paralympic Committee 93

Healthcare 94

Tech - Techstars 96

Education - University of Wyoming, University of Colorado Health Sciences Center, Western Governors University 98

Organizational Mission Alignment 99

The How: An Organizational Mission-Alignment Exercise 100

9. DE&I Challenges That No One Tells You 105

Whose Mother Are We Talking About? 105

Staff and Budget 107

Responsibility for Things Beyond Your Control 109

Managing Expectations 112

10. When to Get CEO Involvement 115

What Friends Do 115

Setting CEO Expectations 117

When to Involve the CEO 118

Connecting CEO and Leadership Commitment to Diversity 121

How to Get CEO Commitment 123

11. Employee Resource Groups 125

Check Your Bias 125

Employee Resource Groups 127

Define ERG Membership 128

Setting Boundaries for ERGs 130

Establish Communication Guidelines 132

Managing ERG Fundraisers 133

Let ERGs Fail 134

The How: Suggested Rules and Structures for ERGs 135

12. DE&I Committees 143

Focus on the Right Things 143

Why DE&I Committees Fail 145

What Happens When Companies Start with a DE&I Committee 147

Three Simple Rules for a Better DE&I Committee 148

13. Using DE&I Training to Make Organizational Change 153

Trees Just Don't Happen 153

Diversity Training: Episode versus Series 155

DE&I Training as a Response to an Episode 156

DE&I Training as a Series of Ongoing Trainings 157

CAPE and DE&I Trainings 158

The Two Type