For most of his life, Rich Oettinger's mother made a living either as a waitress or restaurant owner (server or restaurateur in modern lingo). Like any career serving the public, it involved an ever-changing cast of interesting-and sometimes irritating-characters, and their quips, comments and questions, painstakingly recorded on the pages of order pads over the course of decades, are compiled here in a hilarious book that will resonate with anyone who's spent any amount of time working in the restaurant or hospitality industries.
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