Interpersonal skills have limited value in a workplace and/or a working relationship which is otherwise flawed in its design or subject to ineffective leadership.
To have constructive working relationships requires an environment that both enables it and sustains it. This environment is created by:
*Setting the expectations on how all employees are to work together
*Providing effective organizational design
*Clearly defining roles and role relationships
*Providing effective systems of work
*Developing interpersonal skills
*Building strong manager-employee relationships
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