This book facilitates the effective management of the complexities and "dynamism" unique to health care operations. It introduces healthcare managers and professionals to state-of-the-art concepts designed to improve both process- and dynamic systems-focused performance and develop appropriately dynamic process-level solutions to complex systems level issues. Employing common methodologies such as Lean, Sigma Six, and CQI, the "Dynamic Capacity Management" approach addresses the analysis and improvement of hospital- and department-wide capacity, patient flow, resource allocation, and performance optimization.
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