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  • Format: ePub

This book facilitates the effective management of the complexities and "dynamism" unique to health care operations. It introduces healthcare managers and professionals to state-of-the-art concepts designed to improve both process- and dynamic systems-focused performance and develop appropriately dynamic process-level solutions to complex systems level issues. Employing common methodologies such as Lean, Sigma Six, and CQI, the "Dynamic Capacity Management" approach addresses the analysis and improvement of hospital- and department-wide capacity, patient flow, resource allocation, and performance optimization.…mehr

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Produktbeschreibung
This book facilitates the effective management of the complexities and "dynamism" unique to health care operations. It introduces healthcare managers and professionals to state-of-the-art concepts designed to improve both process- and dynamic systems-focused performance and develop appropriately dynamic process-level solutions to complex systems level issues. Employing common methodologies such as Lean, Sigma Six, and CQI, the "Dynamic Capacity Management" approach addresses the analysis and improvement of hospital- and department-wide capacity, patient flow, resource allocation, and performance optimization.

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Autorenporträt
During his 20+ year healthcare career, Pierce Story has dealt with complex systems redesign, operations improvement, and performance analysis throughout hospitals and health systems. Pierce brings years of experience, unique perspectives, and new concepts to chronic disease management, capacity management, patient care, and health system redesign. Having developed several new applications and toolsets for the analysis and redesign of key clinical operations and patient care capacity strategies, Pierce understands the needs of the industry and the failings of traditional solutions. His vision is a new way of managing the provision of healthcare in the United States.

Pierce has a Masters Degree in Health Policy and Management from the Muskie School of Public Policy in Portland, Maine, and is trained in both Six Sigma and Lean methodologies. Pierce is also a Diplomate, Past President, and active member of the Society for Health Systems, a volunteer organization of over 900 healthcare performance improvement specialists and engineers. He is a member of the Leadership Council of the American Society for Quality's Healthcare Division.