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`This is an insightful book... offers an in-depth understanding of the dynamics at work within organizations, but also offers ways forward for new researchers. [A]n original contribution to the area of occupational psychology. The book is appropriate for people who want to study organizational behaviour and occupational psychology. It is thought-provoking and practical' - Profbooks.com Reviews This Second Edition contains key themes with all new contributors and is a completely separate work from the first. Emotion in Organization presents original work from leading scholars in the field,…mehr
`This is an insightful book... offers an in-depth understanding of the dynamics at work within organizations, but also offers ways forward for new researchers. [A]n original contribution to the area of occupational psychology. The book is appropriate for people who want to study organizational behaviour and occupational psychology. It is thought-provoking and practical' - Profbooks.com Reviews
This Second Edition contains key themes with all new contributors and is a completely separate work from the first. Emotion in Organization presents original work from leading scholars in the field, they engage with emotion as a qualitative phenomenon which shapes and is shaped by organizational life. Examining how emotion cannot be simply separated from thinking, judgment, decision-making and other so-called rational organizational processes, the book challenges us to build a passionate theory of organizations.
The introduction reviews the expansion of organizational emotion studies and their appeal to several social-scientific disciplines. Divided into four parts, the book reveals through stories, interviews, confessions, ethnographies and observations the way feeling and emotion lie at the heart of organizational functioning.
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Inhaltsangabe
Emotional Arenas Revisited - Stephen Fineman PART ONE: EMOTIONAL TEXTURES Narratives of Compassion in Organizations - Peter J Frost et al Feelings at Work - Lloyd E Sandelands and Connie J Boudens Relational Experiences and Emotion at Work - Vincent R Waldron Emotion Metaphors in Management - Kathleen J Krone and Jayne M Morgan The Chinese Experience PART TWO: APPROPRIATING AND ORGANIZING EMOTION Commodifying the Emotionally Intelligent - Stephen Fineman Bounded Emotionally in the Body Shop - Joanne Martin and Kathy Knopoff and Christine Beckman Aesthetic Symbols as Emotional Clues - Varda Wasserman, Anat Rafaeli and Avi Kluger PART THREE: WORKING WITH EMOTION If Emotions Were Honoured - Debra E Meyerson A Cultural Analysis Emotional Labour and Authenticity - Blake E Ashforth and Marc A Tomiuk Views from Service Agents Ambivalent Feelings in Organizational Relationships - Michael G Pratt and Lorna Doucet A Detective¿s Lot - Robert Jackall Contours of Morality and Emotion in Police Work How Children Manage Emotion at School - Gillian Bendelow and Berry Mayall Emotions and Injustice in the Workplace - Karen P Harlos and Craig C Pinder PART FIVE: EPILOGUE Concluding Reflections - Stephen Fineman
Emotional Arenas Revisited - Stephen Fineman PART ONE: EMOTIONAL TEXTURES Narratives of Compassion in Organizations - Peter J Frost et al Feelings at Work - Lloyd E Sandelands and Connie J Boudens Relational Experiences and Emotion at Work - Vincent R Waldron Emotion Metaphors in Management - Kathleen J Krone and Jayne M Morgan The Chinese Experience PART TWO: APPROPRIATING AND ORGANIZING EMOTION Commodifying the Emotionally Intelligent - Stephen Fineman Bounded Emotionally in the Body Shop - Joanne Martin and Kathy Knopoff and Christine Beckman Aesthetic Symbols as Emotional Clues - Varda Wasserman, Anat Rafaeli and Avi Kluger PART THREE: WORKING WITH EMOTION If Emotions Were Honoured - Debra E Meyerson A Cultural Analysis Emotional Labour and Authenticity - Blake E Ashforth and Marc A Tomiuk Views from Service Agents Ambivalent Feelings in Organizational Relationships - Michael G Pratt and Lorna Doucet A Detective's Lot - Robert Jackall Contours of Morality and Emotion in Police Work How Children Manage Emotion at School - Gillian Bendelow and Berry Mayall Emotions and Injustice in the Workplace - Karen P Harlos and Craig C Pinder PART FIVE: EPILOGUE Concluding Reflections - Stephen Fineman
Emotional Arenas Revisited - Stephen Fineman PART ONE: EMOTIONAL TEXTURES Narratives of Compassion in Organizations - Peter J Frost et al Feelings at Work - Lloyd E Sandelands and Connie J Boudens Relational Experiences and Emotion at Work - Vincent R Waldron Emotion Metaphors in Management - Kathleen J Krone and Jayne M Morgan The Chinese Experience PART TWO: APPROPRIATING AND ORGANIZING EMOTION Commodifying the Emotionally Intelligent - Stephen Fineman Bounded Emotionally in the Body Shop - Joanne Martin and Kathy Knopoff and Christine Beckman Aesthetic Symbols as Emotional Clues - Varda Wasserman, Anat Rafaeli and Avi Kluger PART THREE: WORKING WITH EMOTION If Emotions Were Honoured - Debra E Meyerson A Cultural Analysis Emotional Labour and Authenticity - Blake E Ashforth and Marc A Tomiuk Views from Service Agents Ambivalent Feelings in Organizational Relationships - Michael G Pratt and Lorna Doucet A Detective¿s Lot - Robert Jackall Contours of Morality and Emotion in Police Work How Children Manage Emotion at School - Gillian Bendelow and Berry Mayall Emotions and Injustice in the Workplace - Karen P Harlos and Craig C Pinder PART FIVE: EPILOGUE Concluding Reflections - Stephen Fineman
Emotional Arenas Revisited - Stephen Fineman PART ONE: EMOTIONAL TEXTURES Narratives of Compassion in Organizations - Peter J Frost et al Feelings at Work - Lloyd E Sandelands and Connie J Boudens Relational Experiences and Emotion at Work - Vincent R Waldron Emotion Metaphors in Management - Kathleen J Krone and Jayne M Morgan The Chinese Experience PART TWO: APPROPRIATING AND ORGANIZING EMOTION Commodifying the Emotionally Intelligent - Stephen Fineman Bounded Emotionally in the Body Shop - Joanne Martin and Kathy Knopoff and Christine Beckman Aesthetic Symbols as Emotional Clues - Varda Wasserman, Anat Rafaeli and Avi Kluger PART THREE: WORKING WITH EMOTION If Emotions Were Honoured - Debra E Meyerson A Cultural Analysis Emotional Labour and Authenticity - Blake E Ashforth and Marc A Tomiuk Views from Service Agents Ambivalent Feelings in Organizational Relationships - Michael G Pratt and Lorna Doucet A Detective's Lot - Robert Jackall Contours of Morality and Emotion in Police Work How Children Manage Emotion at School - Gillian Bendelow and Berry Mayall Emotions and Injustice in the Workplace - Karen P Harlos and Craig C Pinder PART FIVE: EPILOGUE Concluding Reflections - Stephen Fineman
Rezensionen
`This is an insightful book, showing, as it does, how organizational behaviour is so often bound with and affected by different emotions. [It] offers an in-depth understanding of the dynamics at work within organizations, but also offers ways forward for new researchers. [A]n original contribution to the area of occupational psychology. The book is appropriate for people who want to study organizational behaviour and occupational psychology. It is thought-provoking and practical' -Profbooks.com Reviews
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