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As technology becomes deeply integrated into every aspect of our lives, weve begun to expect more emotionally intelligent interactions. But smartphones dont know if were having a bad day, and cars couldnt care less about compassion. Technology is developing more IQ, but it still lacks EQ.In this book, Pamela Pavliscakdesign researcher and advisor to Fortune 500 companiesexplores new research about emotion, new technology that engages emotion, and new emotional design practices. Drawing on her own research and the latest thinking in psychology, neuroscience, and behavioral economics, Pamela…mehr

Produktbeschreibung
As technology becomes deeply integrated into every aspect of our lives, weve begun to expect more emotionally intelligent interactions. But smartphones dont know if were having a bad day, and cars couldnt care less about compassion. Technology is developing more IQ, but it still lacks EQ.In this book, Pamela Pavliscakdesign researcher and advisor to Fortune 500 companiesexplores new research about emotion, new technology that engages emotion, and new emotional design practices. Drawing on her own research and the latest thinking in psychology, neuroscience, and behavioral economics, Pamela shows you how design can help promote emotional well-being.Youll learn:How design has transformed emotion and how tech is transforming it againNew principles for merging emotional intelligence and design thinkingHow to use a relationship model for framing product interactions and personalityMethods for blending well-being interventions with design patternsHow emotional resonance can guide designers toward ethical futuresImplications of emotionally intelligent technology as it scales from micro- to mega-emotional spheres

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Autorenporträt
Pamela Pavliscak studies the future of feelings. Obsessed by our conflicted emotional relationship with technology, her work is part deep dive research, part data science, part design. As a researcher, she creates experiments that challenge us to see technology—and ourselves—in new ways. Whether documenting new internet emotions or asking people to confront their digital alter egos, Pamela's research is aimed at understanding how technology can help us be human. Pamela's work with organizations like Google, IKEA, The New York Public Library, and Virgin draws designers, decision-makers, and community members into creative collaboration. She's also co-founder of SoundingBox, a new online research platform. Her insights have appeared in The New York Times, the LA Times, NPR, Slate, CBC, and Quartz. She's spoken at SXSW, TEDx, TNW, and Web Summit among many others. Currently, Pamela is on faculty at Pratt Institute where she teaches the next generation of tech designers.