CONTENTS:
Abstract
1. Emotions
1.1 Models of emotion
1.2 Processing emotions
1.3 Happiness
1.4 The philosophy of emotions
1.5 The ethics of emotions
2. Emotional intelligence
2.1 Models of emotional intelligence
2.1.1 Model of abilities of Mayer and Salovey
2.1.2 Goleman's mixed model
2.1.3 The mixed model of Bar-On
2.1.4 Petrides' model of traits
2.2 Emotional intelligence in research and education
2.3 The philosophy of emotional intelligence
2.3.1 Emotional intelligence in Eastern philosophy
3. Emotional intelligence in organizations
3.1 Emotional labor
3.2 The philosophy of emotional intelligence in organizations
3.3 Critique of emotional intelligence in organizations
3.4 Ethics of emotional intelligence in organizations
Conclusions
Bibliography
DOI: 10.13140/RG.2.2.32802.79041
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