John Tschohl

Empowerment: (eBook, ePUB)

A Way of Life

• Format: ePub

Produktbeschreibung

In this book you will learn effective ways to use Empowerment to ramp up your career, to build your business, and to take your corporation to the top. From personal experience John Tschohl demonstrates a model of ultimate customer service to successfully build your business from the ground up.

---

Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.

Produktdetails

• Verlag: Made For Success Publishing
• Erscheinungstermin: 21. September 2011
• Englisch
• ISBN-13: 9781613391686
• Artikelnr.: 39488581

Autorenporträt

John Tschohl, called the "guru of customer service" by Time and Entrepreneur magazines, is a best selling author, service strategist and president of Service Quality Institute, the global leader in customer service.

For the last 28 years he has solely focused on helping organizations drive a service culture through his state of the art research and ability to emotionally communicate the power of the service strategy. As a service strategist he shows firms how to crush the competition, rapidly build market share and build a legendary brand. John Tschohl has influenced millions of business executives worldwide. He will help you develop a detailed and aggressive strategy to keep your customers and prevent them from defecting to your competition.

Tschohl is dynamic, hard hitting, and inspirational. His books are especially recognized and highly esteemed by senior executives as the most powerful must-reads in Customer Service.