Envisioning the Future of Reference (eBook, PDF)

Trends, Reflections, and Innovations
Redaktion: Zabel, Diane; Reiter, Lauren

• Format: PDF

Produktbeschreibung

Offering a broad overview of consequential changes in the landscape of reference services, this guide also provides practical guidance on how to meet the new challenges they present.

For the past decade, librarians have been lamenting the demise of reference services. Encouraging recent research shows that reference librarians are actually in more demand than ever; however, nearly everything about reference has changed-from technologies, tools, and techniques to models of service.

What are these changes, and how can the profession respond to and prepare for shifting priorities and user needs? In this volume, business librarians Diane Zabel and Lauren Reiter bring together a host of experts to answer these timely questions. Topics range from the education and training of professionals to meeting the needs and wants of employers. Covered are trends in chat reference, research consultations, do-it-yourself reference, tracking trends with user populations, assessment, and data-driven decisions about reference services.

Grounded in the principle that, regardless of the evolutions in service, the user remains at the center of reference, this guide offers readers an exciting look at the future of this important public service.

Produktdetails

• Verlag: Bloomsbury Publishing Inc
• Seitenzahl: 212
• Altersempfehlung: ab 7 Jahre
• Erscheinungstermin: 25. Februar 2020
• Englisch
• ISBN-13: 9781440867385
• Artikelnr.: 68184129

Autorenporträt

Diane Zabel is Louis and Virginia Benzak Business Librarian and head of the Schreyer Business Library at The Pennsylvania State University. Lauren Reiter is Sally W. Kalin Librarian for Learning Innovations and business liaison librarian at The Pennsylvania State University Libraries.

Inhaltsangabe

Acknowledgments Preface Linda C. Smith Introduction Diane Zabel and Lauren
Reiter Part I-Education, Skills, and Training 1 Current Status of Reference
Education in the Library and Information Science Curriculum Elizabeth
Mahoney, Lauren Reiter, and Diane Zabel 2 New Look, Same Essence: The
Enduring Value of Reference Librarianship Aliqae Geraci and Kelly LaVoice
3 Beyond the Checklist: Effective Onboarding and Training for Reference
Services Success Daniel Hickey 4 Continuing Education for Reference/Public
Service Librarians Anne Langley Part II-Still Evolving Service Models 5
Save the Time of the Reader: Using S. R. Ranganathan's Fourth Law as the
Vision for the Future of Library Reference Services Corey Seeman 6
Reference Next Marie L. Radford 7 Do-It-Yourself Reference Naomi Lederer 8
Peer-to-Peer Reference Services in Academic Libraries Hailley Fargo 9
Public Library Reference Services in the 21st Century Maria K. Burchill and
John E. Kenney Part III-Collections 10 Is the Print Reference Collection
Dead? The Future and Value of Print Reference Collections Melissa
Gasparotto and Manuel Ostos 11 Open Access Digital Projects and Their
Relationship to Reference Elizabeth Clarke 12 From Print to Online: The
Complexity of Licensing E-Reference Resources Michael R. Oppenheim and
Roxanne Peck 13 Government Information in the Age of Trump Christopher C.
Brown Part IV-User Populations 14 Environmental Scanning Karen Sobel 15 The
Global Reach of Reference Lisa Martin Part V-Assessment 16 Methods and
Approaches for Assessing Reference Services Elizabeth Namei and Sarah
Pickle 17 Data in Context: Reconsidering Reference in an Academic Library
Harriet Lightman, Geoffrey Morse, and Susan Oldenburg Index About the
Editors and the Contributors