Alex Hill, Terry Hill

Essential Operations Management (eBook, ePUB)

• Format: ePub

Produktbeschreibung

The second edition of this innovative core textbook spans the service and manufacturing sectors, equipping readers to grasp and overcome the core challenges faced in planning, designing and implementing operations. The prestigious and well-respected author team takes a 'tasks and challenges' approach that marries theory to their extensive practical experience of running operations in high-profile business settings while reflecting their clear vision and personal philosophy of operations management. Packed with engaging learning features that truly bring the subject to life, the text provides a concise and real-world orientated look at the key parts of an operations manager's job.

This textbook is an ideal course text for undergraduate, postgraduate and MBA students taking a module in operations management or manufacturing/services operations.

New to this Edition:
- New and greatly expanded coverage of the most relevant contemporary topics in OM, including corporate social responsibility and ethics, lean manufacturing, outsourcing vs. insourcing, and zero hour contracts
- Over 30 new and updated cases from a wide range of international companies including Apple, Samsung and Uber
- Increased focus on strategy with an expanded emphasis and new dedicated sections on improving operations that place OM firmly at the centre of organizational considerations

Produktdetails

• Verlag: Bloomsbury UK eBooks
• Seitenzahl: 383
• Erscheinungstermin: 1. November 2017
• Englisch
• ISBN-13: 9781350305205
• Artikelnr.: 62710188

Autorenporträt

Alex Hill is Principal Lecturer at Kingston University, UK, and Associate Fellow at the University of Oxford, UK.

Inhaltsangabe

PART ONE: INTRODUCTION 1 Managing Operations 2 Operations Strategy PART
TWO: DESIGNING AND DELIVERING SERVICES AND PRODUCTIONS 3 Designing Services
and Products 4 Delivering Services 5 Making Products 6 Location and Layout
PART THREE: MANAGING OPERATIONS 7 Managing Capacity 8 Scheduling and
Executing Operations 9 Managing Inventory 10 Managing Quality 11 Managing
the Supply Chain PART FOUR: IMPROVING OPERATIONS 12 Improving operations.