- Provides practical and detailed techniques for ethnographic research customized to reflect the specific issues of online virtual worlds, both game and nongame
- Draws on research in a range of virtual worlds, including Everquest, Second Life, There.com, and World of Warcraft
- Provides suggestions for dealing with institutional review boards, human subjects protocols, and ethical issues
- Guides the reader through the full trajectory of ethnographic research, from research design to data collection, data analysis, and writing up and publishing research results
- Addresses myths and misunderstandings about ethnographic research, and argues for the scientific value of ethnography
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