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By examining human resource management (HRM) techniques and processes from the `receiving end', Experiencing Human Resource Management provides a rich and valuable view of HRM initiatives and strategies. If HRM is to contribute to the objectives of the organization, it is imperative to understand how HRM techniques are being applied and experienced. The current HRM literature is dominated by a managerial focus and perspective, however this book tells the experiences of employees in more than 20 organizations across a number of sectors and countries. It sets out to answer three questions: A…mehr
By examining human resource management (HRM) techniques and processes from the `receiving end', Experiencing Human Resource Management provides a rich and valuable view of HRM initiatives and strategies.
If HRM is to contribute to the objectives of the organization, it is imperative to understand how HRM techniques are being applied and experienced. The current HRM literature is dominated by a managerial focus and perspective, however this book tells the experiences of employees in more than 20 organizations across a number of sectors and countries. It sets out to answer three questions: A decade or so from its arrival, is HRM delivering its promises? Of the many documented changes in workplace policies and practices, which can be distinctively attributed to HRM? Where changes are occurring in the name of HRM, who is benefitting?
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Autorenporträt
Christopher Mabey is head of the Centre for Human Resource and Change Management at the Open University Business School, UK. Denise Skinner is research assistant at the Open University Business School. Timothy Clark is a reader at Kings College, University of London. CONTRIBUTORS Rona Beattie Glasgow Caledonian University Phil Beaumont University of Glasgow Julia Connell University of Newcastle, Australia Linda Glover De Montfort University Deborah Fitzgerald-Moore Leeds Metropolitan University Paddy Gunnigle University of Limerick Cathy Hart Loughborough University Jason Heyes Leeds University Business School Deborah Hicks-Clarke Liverpool John Moores University Paul Iles Liverpool John Moores University Aisling Kelly Dublin City University Business School Karen Legge Lancaster University Mary Mallon Sheffield Hallam University Graeme Martin University of Abertay Marilyn McDougall Glasgow Caledonian University Kathy Monks Dublin City University Business School Michael Morley University of Limerick Diane Preston Loughborough University Chris Rees Kingston University Suzanne Ryan University of Newcastle, Australia Harry Staines University of Abertay Dundee Elisabeth Wilson Liverpool John Moores University
Inhaltsangabe
Foreword - John Monks PART ONE:INTRODUCTION Experiencing HRM - Timothy Clark, Denise Skinner and Christopher Mabey The Importance of the Inside Story The Morality of HRM - Karen Legge PART TWO: QUALITY AND CULTURE CHANGE PROGRAMMES Empowerment through Quality Management - Chris Rees Employee Accounts from Inside a Bank, a Hotel and Two Factories Total Quality Management - Linda Glover and Deborah Fitzgerald Moore Shop Floor Perspectives Changing Corporate Culture - Graeme Martin, Phil Beaumont and Harry Staines Paradoxes and Tensions in Local Authority PART THREE: THE PERCEIVED IMPACT OF HRM ON PRODUCTIVITY AND PERFORMANCE Training and Development at an Agro Chemical Plant - Jason Heyes View from the Bridge and Life on Deck - Aisling Kelly and Kathy Monks Contrasts and Contradictions in Performance-Related Pay Culture Change within a Regional Business Network - Julia Connell and Suzanne Ryan PART FOUR: HRM PROVIDING CHOICES AND OPPORTUNITIES Strategic Integration and Industrial Relations in Greenfield Sites - Patrick Gunnigle and Michael Morley From Public Sector Employees to Portfolio Workers - Mary Mallon Pioneers of New Careers? Diversity Climates and Gendered Cultures - Paul Iles, Elisabeth Wilson and Deborah Hicks-Clarke A Cross Sector Analysis A Trail of Clues for Graduate Trainees - Diane Preston and Cathy Hart Inside or Outside HRM? Lateral Learning in Two Voluntary Sector Organizations - Rona S Beattie and Marilyn McDougall PART FIVE: CONCLUSION Getting the Story Straight - Christopher Mabey, Timothy Clark and Denise Skinner
Foreword - John Monks PART ONE:INTRODUCTION Experiencing HRM - Timothy Clark, Denise Skinner and Christopher Mabey The Importance of the Inside Story The Morality of HRM - Karen Legge PART TWO: QUALITY AND CULTURE CHANGE PROGRAMMES Empowerment through Quality Management - Chris Rees Employee Accounts from Inside a Bank, a Hotel and Two Factories Total Quality Management - Linda Glover and Deborah Fitzgerald Moore Shop Floor Perspectives Changing Corporate Culture - Graeme Martin, Phil Beaumont and Harry Staines Paradoxes and Tensions in Local Authority PART THREE: THE PERCEIVED IMPACT OF HRM ON PRODUCTIVITY AND PERFORMANCE Training and Development at an Agro Chemical Plant - Jason Heyes View from the Bridge and Life on Deck - Aisling Kelly and Kathy Monks Contrasts and Contradictions in Performance-Related Pay Culture Change within a Regional Business Network - Julia Connell and Suzanne Ryan PART FOUR: HRM PROVIDING CHOICES AND OPPORTUNITIES Strategic Integration and Industrial Relations in Greenfield Sites - Patrick Gunnigle and Michael Morley From Public Sector Employees to Portfolio Workers - Mary Mallon Pioneers of New Careers? Diversity Climates and Gendered Cultures - Paul Iles, Elisabeth Wilson and Deborah Hicks-Clarke A Cross Sector Analysis A Trail of Clues for Graduate Trainees - Diane Preston and Cathy Hart Inside or Outside HRM? Lateral Learning in Two Voluntary Sector Organizations - Rona S Beattie and Marilyn McDougall PART FIVE: CONCLUSION Getting the Story Straight - Christopher Mabey, Timothy Clark and Denise Skinner
Rezensionen
`The case studies in this book are wide and varied, and together comprise a fascinating picture of HRM in practice. There is a need to understand HRM techniques as they have been and are being applied... these essays will help that process of understanding' - John Monks (from the Preface) `This book offers some interesting and challenging thoughts on the effectiveness of HRM...an interesting introduction to HRM students hoping to aquire knowledge' - International Journal of Selection and Assessment `For many teaching and researching HRM and associated subjects this will be a valuable and timely book. The collection of case studies that form its core will act as a valuable resource and counterweight to much managerialist literature in the area' - Management Learning
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