Susan Scott

Fierce Conversations (eBook, ePUB)

Achieving success in work and in life, one conversation at a time

• Format: ePub

Produktbeschreibung

Fierce Conversations is a way of conducting business. An attitude. A way of life. Communications expert Susan Scott maintains that a single conversation can change the trajectory of a career, marriage or life. Whether these are conversations with yourself, partner, colleagues, customers, family or friends, Fierce Conversations shows you how to have conversations that count. Scott reveals how to:
*Overcome the barriers to meaningful conversations
*Express who you are and what you believe
*Confront tough issues with courage, confidence and sensitivity
*Overcome fear to get to the heart of the problem
*Inspire followers, attract believers and build visions that become reality
*Bring about real change through talking
*Encourage others to reveal their true opinions
Packed with exercises and questionnaires to help you have the best conversations possible, Fierce Conversations will revolutionise the way you communicate.

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Produktdetails

• Verlag: Little, Brown Book Group
• Erscheinungstermin: 13. Oktober 2011
• Englisch
• ISBN-13: 9781405511131
• Artikelnr.: 39266911

Autorenporträt

Susan Scott is the founder of Fierce, Inc., a global training company whose clients include Yahoo, Starbucks, Cisco, BP, General Dynamics, New York Life, Nestle, Four Seasons Hotels & Resorts, Lego, C.A.R.E., Best Buy, Coca-Cola. and Ernst & Young. She lives in Seattle, Washington.

Inhaltsangabe

Fierce ConversationsForeword by Ken Blanchard
The Seven Principles of Fierce Conversations
Preface
Introduction: The Idea of Fierce
Principle 1: Master the Courage to Interrogate Reality
Principle 2: Come Out from Behind Yourself into the Conversation and Make
It Real
Principle 3: Be Here, Prepared to Be Nowhere Else
Principle 4: Tackle Your Toughest Challenge Today
Principle 5: Obey Your Instincts
Principle 6: Take Responsibility for Your Emotional Wake
Principle 7: Let Silence Do the Heavy Lifting
Conclusion: Embracing the Principles
Appendix
Index
A User's Guide