Throughout the book, Williams presents a multitude of facts to expose the deficiencies in the current healthcare system as he seeks answers to crucial questions such as:
- What crucial element has always been lacking in our nation's healthcare delivery system?
- Why have previous efforts failed to bring about the necessary changes to the system, which continues to fall short?
- What makes some of these efforts questionable, or even illegal?
"Find the Black Box" investigates the reasons behind the persistent rise in medical errors and sheds light on the disorganized, dysfunctional, and chaotic state of healthcare in the nation. However, amid these harsh realities, Williams also demonstrates that achieving a superior healthcare system is indeed possible with the right approach.
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