Andrew Laudato

Fostering Innovation (eBook, ePUB)

How to Build an Amazing IT Team

• Format: ePub

Produktbeschreibung

Proven and practical strategies for leading IT teams and departments In Fostering Innovation: How to Build an Amazing IT Team, accomplished technology strategist, executive, and leader Andrew Laudato delivers an eye-opening exploration of how to design, build, staff, and run a high-performing IT department. The book is filled with universally applicable strategies and techniques that can transform any IT team into an all-star cast perfectly aligned with your organization's objectives. Incorporating proven and practical processes throughout the narrative, the book offers useful continuous improvement concepts the reader can apply to their team, company, and professional development. Readers will also find: * Foolproof ways to put people before technology * Detailed discussions of perennially important topics, like the importance of uptime, how to deploy redundancy, and creating the perfect organization chart * Strategies for managing and motivating the wonderfully unique individuals we refer to as "technologists." The perfect resource for newly minted Chief Information Officers and Chief Technology Officers, Fostering Innovation will also earn a place in the libraries of non-technical professionals who work closely with IT, and business leaders seeking a better understanding of how to lead an IT team.

---

Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.

Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 256
• Erscheinungstermin: 9. Februar 2022
• Englisch
• ISBN-13: 9781119853114
• Artikelnr.: 63445859

Autorenporträt

ANDREW LAUDATO is Executive Vice President and Chief Operating Officer of the health and wellness retailer, The Vitamin Shoppe. He leads operations across e-commerce, information technology, enterprise portfolio management, supply chain, strategic sourcing, quality, and commercialization. A leader in digital transformation, he is passionate about the fusion of people, process, and technology. Learn more at andrewlaudato.com.

Inhaltsangabe

Introduction xxv

Part I Become an Empathetic Leader 1

1 Hey, What Do You Know? 3

Build Your Skillset 3

Grow Through Listening 4

A Proactive Mindset 5

2 An Amazing IT Department? What's That? 7

3 Conventional Wisdom Is Wrong 9

A Tale of Two Projects 10

The Downward Spiral of Micromanagement 11

Part II Four Steps to Innovate 15

4 The Right Foundation 17

Set Expectations 17

Build Trust 18

Share Your Values 19

5 The Laudato Hierarchy of IT Needs 21

6 Keep the Lights On (KTLO) 23

7 Lean and Efficient IT 25

8 Create Value 27

Cost Reduction 28

Increase Revenues and Enable Opportunities 28

Reduce Risk 29

9 Let's Innovate 31

Develop the Mindset 32

Dedicate Resources 32

Embrace Risk 33

Idea Generation 33

Rapid Prototyping 34

10 CIO Report Card 35

Part III Develop a Winning Culture 37

11 Culture Eats Eggs and Strategy Eats Bacon, or Something to that Effect 39

The Wrong Way to Develop Culture 41

Building a Strong Culture 42

How Can a CIO Influence Culture? 42

The Blue Bloods 43

12 The Boxes, the Lines, and the Dashes 45

Step 1: Identify Your Functions and Business Needs 46

Step 2: Create an Org Chart 46

Step 3: Run Use Cases 46

Step 4: Identify Skills 47

Step 5: Review Your Team 47

13 Org Design--Just Show Me the Answer 49

Support 49

Cyber-Security 50

Portfolio Manager 50

HR Partner 51

Finance Partner 52

Executive Assistant 52

14 Organizational Design and Culture 53

15 It's Not the Play, It's the Player 55

16 Take Care of Those Peeps 57

Ask People What They Want from Their Career 58

Spend the Most Time with Your Best People 58

Provide Career Development Planning 59

Always Support Your Team, Even When They're Wrong 59

Be a Diode 60

Have a Real Open-Door Policy 60

Listen 61

Only Make Changes that Are Necessary 62

Provide Fair and Timely Feedback 62

Be Kind Enough to Let Someone Go 63

17 Hire the Best 65

18 The Best Team Is a Diverse Team 69

19 Using Mercenaries--I Mean, Consultants 71

Management Consultants 71

Project-Based Consultants 72

Offshore, Nearshore, Onshore 74

Staff Augmentation 75

Boutique Firms 76

20 The Power of Experts 77

21 Build that Network 81

Formal CIO Networks 82

Navigating a Cocktail Party 83

Social Media 84

22 Good Advice Doesn't Come Cheap; It's Free 87

Part IV Deliver to Delight: a Collection of Usable Tips and Tools 89

23 The Written Word--a.k.a IT Strategy 91

Align Your Strategy 91

Create Your Strategy 92

Put Your Strategy into Action 94

24 It's the Uptime, Stupid 95

Measuring Uptime 96

Nuances of Measuring Uptime 97

Information Technology Infrastructure Library (ITIL) 98

When You Have a Problem, Proclaim It Loudly 98

Troubleshooting 99

Let Them Eat Cake 101

Change Management 101

Daily Meeting 101

Annual Readiness 102

25 If It's Important, You Better Get Two 103

Redundancy and Probability Math 105

The Only True Test 106

Does Any