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Document from the year 2024 in the subject Engineering - Industrial Engineering and Management, , course: Mangement, language: English, abstract: In today's fiercely competitive global marketplace, ensuring quality has become a cornerstone of success for organizations across industries. Total Quality Management (TQM) stands at the forefront of this quality revolution, offering a comprehensive framework to achieve excellence in products, services, and processes. This book delves deep into the principles, practices, and tools of Total Quality Management, providing a comprehensive guide for both…mehr

Produktbeschreibung
Document from the year 2024 in the subject Engineering - Industrial Engineering and Management, , course: Mangement, language: English, abstract: In today's fiercely competitive global marketplace, ensuring quality has become a cornerstone of success for organizations across industries. Total Quality Management (TQM) stands at the forefront of this quality revolution, offering a comprehensive framework to achieve excellence in products, services, and processes. This book delves deep into the principles, practices, and tools of Total Quality Management, providing a comprehensive guide for both students and professionals seeking to understand and implement TQM effectively in their organizations. Designed to align with the syllabus requirements outlined above, this book offers a structured approach to exploring the multifaceted facets of TQM. Sets the stage by discussing fundamental concepts of quality, tracing its evolution, and elucidating dimensions of quality in both products and services. It further introduces basic tenets of TQM and highlights contributions of luminaries such as Deming, Juran, and Crosby, while also addressing barriers organizations may encounter on their TQM journey. Delves into core principles of TQM, emphasizing pivotal role of leadership, employee involvement, continuous process improvement, and supplier partnerships. Through discussions on quality statements, strategic planning, and employee motivation, this section offers practical insights into fostering a quality culture within organizations. Explores myriad of tools and techniques integral to TQM framework. From traditional quality tools to modern methodologies like Six Sigma and Quality Function Deployment (QFD), readers will gain comprehensive understanding of how to identify, analyze, and improve processes to achieve superior quality outcomes. Finally, it introduces readers to Quality Management Systems (QMS), focusing on ISO 9000 series and Environmental Management Systems (EMS) under ISO 14000 standards. By elucidating benefits and requirements of ISO registration and implementation, this section equips readers with knowledge needed to navigate certification process successfully. Throughout this book, practical examples, case studies, and real-world applications illustrate key concepts and demonstrate the transformative potential of TQM. Whether you are student embarking on your academic journey or seasoned professional seeking to enhance organizational performance, this book aims to serve as comprehensive resource on Total Quality Management.

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Autorenporträt
Dr. Toopalli Sirisha is a highly accomplished professor with a Ph.D. in Management and an MBA in Finance, currently a Professor in the Department of Management Studies at Sri Venkateswara College of Engineering, Tirupati. With over 16 years of experience in research and teaching, she has guided 100 PG (Management) projects and authored more than 30 research papers with high-impact factors and citations published in various national and international journals. Additionally, she has authored and edited nine books with ISBN and is recognized as a Top 10% global author on SSRN-Elsevier. Dr. Sirisha's significant academic contributions have earned her accolades, such as the "Young Researcher Award 2019" from Green ThinkerZ, India. She is a professional life member of IARA, IAASSE, IFERP, IMRTC, and Green ThinkerZ. Dr. Sirisha actively participates in faculty development programs, workshops, and conferences to enhance her teaching and research skills. Her dedication to academia and research is evident through her multifaceted contributions to management studies.