Digital government consists in the purposeful use of information and communication technologies (ICT), in particular the internet, to transform the relationship between government and society in a positive manner. This book focuses on the current status, prospects and foundations of digital government. Integrating examples and cases from administrative practice, it covers all important aspects of digital government management. Learning outcomes include
- Understanding the implications of the internet for government and society
- Gaining deeper insights into the concept and opportunities of digital democracy
- Understanding the challenges of moving public services online
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From the reviews:
"The authors present a set of readings and examples, and the resulting combination makes it perfect for a graduate seminar in a program for information technology (IT) or political science, or for a Master in Business Administration (MBA). ... Each chapter includes a list of objectives, a chapter summary, excellent real-life examples, and a list of references for further reading. ... The book discusses the stages from independent applications to one-stop electronic government." (Richard Botting, Computing Reviews, March, 2014)
"The authors present a set of readings and examples, and the resulting combination makes it perfect for a graduate seminar in a program for information technology (IT) or political science, or for a Master in Business Administration (MBA). ... Each chapter includes a list of objectives, a chapter summary, excellent real-life examples, and a list of references for further reading. ... The book discusses the stages from independent applications to one-stop electronic government." (Richard Botting, Computing Reviews, March, 2014)