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  • Format: PDF

W. Edwards Deming once stated that the job of management is not supervision but leadership. He also concluded that capable leaders were those who understood and applied the System of Profound Knowledge. This book examines this system and describes competencies that set the stage for its application.

Produktbeschreibung
W. Edwards Deming once stated that the job of management is not supervision but leadership. He also concluded that capable leaders were those who understood and applied the System of Profound Knowledge. This book examines this system and describes competencies that set the stage for its application.

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Autorenporträt
John Roland Schultz is an independent management consultant and retired college professor. For 20 years, he taught management and supervisory development courses and was a program director overseeing an advanced technical certificate in quality management. Prior to teaching, his work experience included 25 years as a consultant, technical services manager, and new product development engineer. He has performed doctoral study in adult education, has a master of science degree in management, and has undergraduate degrees with a focus on industrial management and organizational behavior.