Frontline work plays a crucial role in determining what welfare-to-work practically means and how they affect the lives of the people they target, yet few books have deliberatively focused on comparing what happens when professional social workers/welfare to work actors meet clients. Pioneering the provision of scholarly reflections on both theoretical and policy relevance of studying frontline practices of delivering activation, internationally renowned researchers present the first systematic comparative analysis of how welfare-to-work/activation policies are actually delivered by frontline staff in selected EU countries and in the United States.
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