Christine Owen

Ghosts in the Machine (eBook, PDF)

Rethinking Learning Work and Culture in Air Traffic Control

• Format: PDF

Produktbeschreibung

The premise of the book is that informal learning is just as important in shaping what people know and value about their work and that this area is frequently overlooked. By using an interpretative research approach, the book highlights the ways in which the social structure of work organisation, culture and history interweaves with learning.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 182
• Erscheinungstermin: 3. August 2017
• Englisch
• ISBN-13: 9781317128236
• Artikelnr.: 49041169

Autorenporträt

Christine Owen is a researcher with a focus on organisational behaviour and learning. Christine has an established and growing reputation as a human factors researcher and facilitator within emergency management. Her research investigates communication, co-ordination and teamwork practices in high technology, high intensity and safety critical work environments.

Inhaltsangabe

Introduction. Structure and change in air traffic control. Cultures within
ATC work. Rethinking learning. Experiencing ATC work. Reflecting on ATC
work. Conceptualising ATC work. Experimenting and ATC work. Conclusion:
Strategies for learning and design. Appendix 1: The Research. Appendix 2:
Selection of war stories narrated by controllers.