Following drastic shifts in the spatial organization of the production of goods, increasingly fierce competition now forces firms to look critically at how the production of services is organized. This cutting edge book explores how digitization and advances in information and communication have enabled firms to unbundle service business processes, and how the increased global availability of sufficiently skilled labour has facilitated the relocation of ever more of these processes around the world. It will be of interest to scholars and policy practitioners alike working in Geography, Economics, Labour Studies and Development Studies.
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